Yet still operating a business can come with its challenges, especially as a Black entrepreneur. Two days ago, this Portland woman shared an email she received from a client demanding a cancellation and refund of an order after they found out she was Black, according to the Daily Dot.
Royalty’s One Stop Shop owner, user @royaltysonestopshop, posted the email to TikTok, asking BIPOC entrepreneurs and the user community to respond. She read the email aloud and posed questions and concerns relating to its content. The video went viral, receiving well over 113,000 views.
@royaltysonestopshop #greenscreen #customerservicebelike #customerfreakouts #racistawareness #blackownedbusiness💪🏾💪🏾 #selfdefenseforwomen #safetykeychain #selfdefense ♬ original sound – Royalty’s One Stop Shop
According to the email, the client followed up with a refund request while spewing racist stereotypes and antagonistic remarks.
“Before you start and go on a race tyrant please be aware it [is] called my preference[…]Because we are all aware of how you people like to act when things do not go your way,” the client wrote.
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SOURCE: Black Enterprise, Atiya Jordan