William Vanderbloemen on The Leadership Secret Every Enduring Organization Knows

Every leader is an interim leader.

I recently read the story about the transfer of leadership at United Airways from Oscar Munoz to Scott Kirby. United Airlines is an $8.2 billion brand, serving 61 countries and regions worldwide. In 2019 alone, United Airlines was the chosen airline for 162 million passengers. Their reach is great, and they have an established team of 96,000 employees to help forward their mission of providing top-notch service.